EU and USD prices provided are estimations. Approximate conversion rates used: 1 GBP = 1.1 EU; 1 GBP = 1.489 USD. You will be given the option to change your payment currency and presented with the final conversion rates during the WorldPay payment process.
VAT (Value Added To Basket Tax) applies for non-business sales within the European Union (EU) only. You will be prompted to select the country from which you are purchasing during checkout.
DryFire Packs are only available to purchase via our website.
We ship on standard business days (Monday to Friday, excluding holidays). Your order is usually processed between 24 and 48 hours.
We will send you an e-mail notification as soon as your order has been shipped.
We can only ship to valid street addresses which have been provided with post codes. We cannot ship to Post Office boxes
Note: Processing time is not included in delivery time. Delivery time starts from the time your order is picked up by the carrier from our dock, not the time that you place the order.
Shipping rates are calculated based on the number of items in your order, as well as your location. Final rates will be displayed during checkout.
All international shipments, as well as all UK simulator shipments, are via UPS - we will notify you of the UPS tracking number as soon as we are able. Smaller sized UK shipments (such as individual parts or hard copies of software) are sent via Royal Mail First Class.
Approximate UPS shipping charges can be checked at UPS.com. The typical weight of a single simulator is 3kg and the origin location is UK Post Code DE65 6GU.
Also, please be aware that international orders may be subject to local import duties and taxes, which, as the receiver, you will be liable to pay. Be sure to check with your country's regulatory bodies before ordering.
Your satisfaction is our top priority so all goods are supplied with a six month return-to-base repairs warranty.
If, for any reason, you are not completely satisfied with any item you purchased from us you can return it within 14 days (complete and in as-new condition) for a full refund (excluding original shipping charges) or exchange.
Be sure to read more about our standard warranty.